s
Frequently Asked Questions

What is a Ketubah?

Traditionally, a ketubah was a Jewish wedding contract created to protect the bride by outlining the groom's financial and relational obligations to her. Today, ketubahs are used by Jewish couples of all sects and have even been adopted by non-Jews as a text and work of art that represents a couple's love and commitment to each other. A contemporary ketubah can have any text or design that is meaningful or significant to the couple. It is signed and displayed at the wedding, then framed and hung in the home as a daily reminder of the promises made to each other on the wedding day.

What is the difference between a giclée print and a hand-painted ketubah?

Our Archival Giclée Prints are created using Epson 9600, 9800 and 9880 presses using Epson UltraChrome and UltraChrome K3 pigmented inks. The pieces are printed on natural white, smooth fine art papers. Each one is numbered and signed in Limited Editions that vary per design. While they are of excellent quality, they are still printed ink on a page and lack the texture, vibrancy and character of a hand-painted design.

With our Hand-Painted Originals your custom text is archivally printed and your custom illustration is hand-painted using the highest quality designer gouache paint directly on beautiful Arches 100% cotton rag paper. The colors are richer and are less likely to fade over time or exposure to sunlight. Each hand-painted piece is entirely unique.

How do I customize my order?

Please read about our ordering process.

Turn Around Time 

Please allow a minimum of 3 weeks for giclée prints and a minimum of 8 weeks for hand-painted original ketubahs. If you are working under more restrictive time constraints, please message us and we will try to accommodate your scheduling needs.

Cancellations

Because our products are customized, all sales are final, thank you! Cancellations and refunds are entirely at our discretion. If you wish to cancel your order at any time, please contact us immediately, and we will do our best to help. 

All rush order fees are 100% non-refundable. Translation fees, once work on your ketubah has commenced, are 100% non-refundable, as well. 

Shipping

All ketubahs, wedding certificates, parents' gifts and quotes are shipped flat with a backing of acid free foam core. Orders within the US will be shipped and insured via USPS priority unless otherwise requested. International Orders will be shipped and insured via FedEx or UPS.

    Orders will be shipped no later than 10 business days prior to your wedding.  If you need your order by a certain date prior to your wedding, please indicate this on your customization form.

    Framing

    We've partnered with our friends at Simply Framed to offer high quality custom framing made by hand here in the USA. Ketubahs can be signed at your wedding, and then sent directly to Simply Framed in the box your ketubah arrived in. Blessings, Quotes and Parents' Gifts can be framed before delivery. Please add an additional 1-2 weeks for framing of Blessing, Quotes and Parents' Gifts. For more information on frame options, go to www.SimplyFramed.com

    Still have questions?

    If you still have unanswered questions, please send us an email at info@tallulahketubahs.com and we will do our best to clarify. Thank you!